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Birch Grove Garden Centre Ltd Gift cards can be used in our Garden Centre, Megapets Pet Centre and Bettertack Equestrian Department. It MAY NOT be used at any of the on site franchises, which includes B’s coffee shop.

Conditions of use of the gift card
Use of your gift card will constitute acceptance of these terms and conditions.

These terms and conditions supersede any conditions on your gift card, if they differ. You must, therefore, read them carefully.

Purchasing your gift card
The minimum amount required to activate a card is £10. The maximum amount which may be loaded onto a gift card is £500. The gift card may be increased (topped up) to the maximum amount if required.

We do not collect or store your data, when purchasing or redeeming gift cards; therefore, if the card is lost or stolen, the balance cannot be returned to you. Please treat your card as cash. It is not a credit or debit card.

Use of your gift card
When using your gift card, the cost of your purchase will be deducted from the balance on the card. The remaining balance may be applied to future purchases. Change will not be given. You may spend more than the value of your gift card by paying the difference by another method.

Balances may be checked by presenting your gift card at the till.

Gift cards are not for resale and cannot be exchanged for cash or credit or used to purchase another card.

Gift cards which are damaged, defaced, altered, cancelled, stolen or suspected of being fraudulently or illegally obtained will not be accepted.

The value on your card will expire 24 months from its purchase date. Please retain your receipt for your own records of the expiry date. Birch Grove Garden Centre Ltd accepts no liability for any lost, stolen or damaged gift cards.

Refund/returns policy
No refunds are available for the purchase of a gift card.
If any goods purchased using a gift card are returned for refund, or exchanged for goods of a lower value, any money owing will be added to the gift card on which they were purchased. In the event the card has no remaining value, a replacement card or paper voucher/Credit may be issued.

Birch Grove Garden Centre Ltd reserves the right to amend or waive these terms and conditions or withdraw this scheme in the future. In such an event, cards already in existence will remain valid until their expiry date.

If, for any reason, any provision of these terms and conditions is determined to be void or unenforceable, then, to the extent and in the places only where such provision is determined to be void or unenforceable, it shall be severed – and the remaining provisions shall continue in full force and effect.
These terms and conditions shall be governed by English Law, and all matters in connection with them shall be determined by the Courts of England and Wales.

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